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Help Center


About Our Products

How do I get rid of wrinkles and lumps on my plushie?

How do I wash my plushie?

What material do you use for your chonky plushies?


How do you ensure the quality of your products?

How to order?

How can I contact you?

How do I pay in my own currency?

Where are you based and where do you ship from?

Shipping and Delivery

Do you ship worldwide & how much does shipping cost?

How long does delivery take?

Can you provide me with a tracking number?

I entered the wrong shipping address, can I change it?