Help Center

Some of our plushies are very chonky, so to be able to ship it across the world, we have to vacuum pack it. Therefore, they may have wrinkles and lumps when you first take them out of the packet. But no worries! These wrinkles will ease out the longer your Plushies & Co plush is out of its bag. Remember to give it a good shake and pat down to let the lumps ease out as well! 

Here is a complete guide on how you can wash your chonky plushies:

1.Use the gentlest cycle available on your washing machine.

2.Wash our plushie in cold water using a mild detergent.

3.If disinfecting is a concern, use warm water or consider using a product like Lysol Laundry Sanitizer, which is safe on both whites and colors, unlike chlorine bleach.

4.If the plushie is small enough to fit in a launderable mesh bags or duvet cover this would also be a plus. Padding the drum of the washer with towels can also add another layer of protection. Recommended!

5.Air-drying will be the gentlest choice, and a hairdryer turned on low heat can help to fluff up the fur once the plushie has reached the just-damp stage (think of it as a finishing touch!)

Our plushies are filled with High Quality PP Cotton so be sure to experience the softest and squishiest plushie.

We produce and sell our own products. We test everything before we send your order. 

Go to the item page of the product that you would like to order.

Select the quantity of items that you would like to order and click “Add to Cart”

Click "Check Out" in the pop up window.

In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method".

Click "Continue to payment method" on the next screen.

Then fill in your credit card information and click "complete order" to finish the transaction.

You can contact us through our "Contact Us" page or send us an email directly at support@plushiesandco.com

Please use the currency menu at the top of the page to check the prices in your own currency.

You can now also pay in your own currency after choosing your currency at the top of the page using the currency menu.

We're a EU based company, but for us to be able to ship super-sized plushies worldwide at an extremely low cost for all our lovely customers we produce and dispatch our gorgeous plushies from China. We ensure that our plushies are the highest of quality and crafted with care, so rest assure that you are getting the softest and squishiest plushie.

^{Yes - we ship worldwide. The shipping is FREE!}

^{Standard Shipping Times:}

^{USA and Canada: 6 - 20 days}

^{Oceania: 8 - 20 days}

^{Europe: 8 - 20 days}

^{Latin America: 9 - 26 days}

^{Other countries: 11 - 30 days}

^{All tracking numbers will be emailed to you as soon as the tracking information becomes available, usually 2-5 days. Shipping details could take another day or two to be reflected.}

^{If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it.}